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Love Haven Chicken! I own the salon next door and not only is the food delicious but the customer service and promptness of the staff keeps us ordering almost daily. I especially love the new snack wrap for a quick lunch during a busy day but everything I have tried has been great. 😊
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I ordered from the Fairfield location and it was a great experience! I hardly had to wait for my order and Marilyn, the worker that helped me, was so sweet! Great food. Great service. 10/10!
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So excited to dig in!! Carra is very friendly and knowledgeable about menu items and welcoming. Our order was made with care and promptly I definitely recommend!
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Haven hot chicken is THE place. PERIOD. Amazing food, amazing service. The employees care for you and are sweet, patient, kind and loving no matter the time of day. The food is always so fresh and good and my friends and I have been eating here for the last year and a half. We have probably gone to eat here 5+ times a month since then. Every single time … it’s a haven.
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I had a really good experience at the Haven Hot Chicken in Fairfield. The place was clean and everything made sense from the moment we walked in. The customer service stood out. Erickson, the guy working there, was genuinely friendly, talked with my friend, and even gave us some great advice. The food was great, too. Everything tasted fresh, from the pickles to the chicken, which was juicy and well-seasoned. Overall, a solid visit and definitely worth going back.
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Had a rough day and ordered the spiciest meal on their menu by accident. After taking my first bite and harshly realizing my mistake Erickson replaced my order with what I desired at no charge. He even gave me a cup for water knowing how hot their sauce can be.
I always loved the food from this place but now I love the people who run it too.
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This was our 2nd time having Haven Hot so we were super excited. It’s a lil pricey but for the size of the chicken, it’s worth it. If you haven’t been before there’s plenty of parking and there are 2 benches outside to eat at. The inside is very nice and clean. It was pretty cool but you’ll appreciate that on hot days. The customer service has always been great! Everyone is usually busy and upbeat. David the manager rocks and has a great team! I witnessed them jamming to the music while they prepared orders. David the manager took my order. “The Sandwich Combo” which consist of a Chicken Sandwich, with slaw, pickles and Dave’s Sauce is our go to. Your spice choices are No Spice, Mild, Medium, Haven, and Hot. I ordered mild last time so this time I knew I could take medium. The food usually comes out relatively quickly which is impressive because it’s so fresh. It was the perfect amount of heat. I’m not a fan of the fries but my kids love them. I realized today that waffle fries are an option. My kids add “Spice” which is similar to a Cajun season. The chicken sandwich is huge. The manager David informed me that the chicken is fresh and never frozen. It’s juicy and crispy, it’s literally their version of a Nashville Hot Chicken. It’s the best I ever had. I hadn’t had a Nashville Hot Chicken. I love how all the flavors pair together. I get extra Rob Sauce for that tangy kick! The last time we came David the manager informed me that their chicken is fresh, never frozen. If you’re looking for a chicken sandwich that’s like no other, I highly recommend giving them a try. Of course I’ll be back!
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First time and the food is fantastic I recommend the rob sauce to pair with your Tendies! It’s got great flavor levels and a good amount of spice. Carra helped us in the front and was super sweet and fun to talk to. 10/10 will be coming back and is now my new fave post-workout treat!
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Everything about this Haven Hot Chicken was awesome! Marilyn was super nice and hospitable! Food was fantastic, service was superb, restaurant was clean and whole experience was fantastic! 10/10 would recommend and was thoroughly satisfied
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So as far as I’m concerned, this is the best chicken sandwich I’ve ever had in my life. I’ve brought many friends here and then they agree and become customers as well. I also wanted to mention that the gentleman working behind the counter was super professional and made my overall experience even better.
I love the pain of the heat so I have the “off menu hot” and it is really amazing for anyone that wants to be in flames while they’re eating it.